All the doctors at Newbay are fantastic and very thorough with explaining things when you don’t understand and take the time to listen. The staff at front of house are always helpful and friendly.
You can tell from the front desk staff how the clinic is run and who they hire. This was some of the friendliest staff I've ever had, which I wasn't prepared for. My partner sees another doctor she loves who wasn't available but Dr J Tindall was excellent nonentheless. Very attentive, great bedside manner, explained everything and listened to my needs without just overriding my opinion (far too common). Management have done an excellent job getting this team of superstars.
My 2 appointments with Dr Del Rio were eye opening!The practice is open and friendly, the staff is very lovely!Dr Del Rio is a very good listener, empathetic, excellent in science and evidence based medicine!I never felt so understood.You can feel that he is really interested in supporting you and guide you regarding your health issues!I can only highly recommend him and I am so thankful that we found him being new in Melbourne!
Dr Julie at my first visit was friendly, clear and professional explaining all to me in a manner I could understand .Was so impressed for my first visit Thank you
Very friendly and understanding front desk.The doctor was not only very friendly but extremely confidence inspiring.He also took an amazing amount of time to listen to my history of ailments 😅Thank you to the whole team.
As always the Receptionists at Newbay are friendly and helpful. Karen who I spoke to today is no exception.Dr Gillies always friendly and takes the time to listen and is an excellent Doctor.
Do not hesitate about coming to Newbay. I have spent 10 years trying to find helpful GP's in Melbourne and so far I've only come across 3-4 which which were reasonable and can be very disheartening.Nathan might possibly be the most genuine, caring and understanding GP's I've ever worked with who is extremely knowledgeable and offers reasonable and realistic steps.This is the first time that I look forward to going to the GP as Nathan offers excellent advice, solutions and an action plan to help you get through your journey.
Such a fantastic clinic in every way! The front-of-house team is wonderful—friendly, accommodating, and genuinely passionate about their work. You feel welcomed and well cared for from the moment you walk in. The nurse administering childhood vaccinations is incredibly kind, creating a calm and reassuring experience for both parents and children.Our doctor, Dr. Julie Tindall, is truly exceptional. I initially saw her for my baby’s six-week check-up and vaccinations simply because she was the earliest available doctor, but within a week, I had moved my entire family under her care. She has a warm, kind, and compassionate nature that instantly puts you at ease. She is fantastic with children, patient, and gentle, always taking the time to ensure they feel safe and comfortable.Beyond that, she is an incredibly thorough and attentive doctor. She listens without judgment, takes the time to understand concerns, and provides thoughtful, well-explained advice. She made me feel completely comfortable discussing my own health issues—something that isn’t always easy—and I never feel rushed or dismissed. Her holistic and compassionate approach to care has been a breath of fresh air, and I trust her completely with my family’s health.This clinic is a beautiful practice, staffed with genuinely kind and dedicated professionals. I couldn’t recommend it more highly!
All doctors are amazing and caring and take the time to listen which is SO important.Nick has been my doctor for almost 10 years and now will be my daughter’s doctor too
Outstanding professionalism and genuinely friendly and caring service.I was so impressed with the level of service I received, I transferred my normal medical needs to this practice from another practice I had been attending for 10 years as a result of my first visit here.
Amazing customer service. Amazing, thoughtful, caring, no bullsh** Doctor who quickly understood my health issues, liaised with my surgeon and was able to treat a delicate and escalating issue with professionalism.