As always the Receptionists at Newbay are friendly and helpful. Karen who I spoke to today is no exception.Dr Gillies always friendly and takes the time to listen and is an excellent Doctor.
Do not hesitate about coming to Newbay. I have spent 10 years trying to find helpful GP's in Melbourne and so far I've only come across 3-4 which which were reasonable and can be very disheartening.Nathan might possibly be the most genuine, caring and understanding GP's I've ever worked with who is extremely knowledgeable and offers reasonable and realistic steps.This is the first time that I look forward to going to the GP as Nathan offers excellent advice, solutions and an action plan to help you get through your journey.
Such a fantastic clinic in every way! The front-of-house team is wonderful—friendly, accommodating, and genuinely passionate about their work. You feel welcomed and well cared for from the moment you walk in. The nurse administering childhood vaccinations is incredibly kind, creating a calm and reassuring experience for both parents and children.Our doctor, Dr. Julie Tindall, is truly exceptional. I initially saw her for my baby’s six-week check-up and vaccinations simply because she was the earliest available doctor, but within a week, I had moved my entire family under her care. She has a warm, kind, and compassionate nature that instantly puts you at ease. She is fantastic with children, patient, and gentle, always taking the time to ensure they feel safe and comfortable.Beyond that, she is an incredibly thorough and attentive doctor. She listens without judgment, takes the time to understand concerns, and provides thoughtful, well-explained advice. She made me feel completely comfortable discussing my own health issues—something that isn’t always easy—and I never feel rushed or dismissed. Her holistic and compassionate approach to care has been a breath of fresh air, and I trust her completely with my family’s health.This clinic is a beautiful practice, staffed with genuinely kind and dedicated professionals. I couldn’t recommend it more highly!
All doctors are amazing and caring and take the time to listen which is SO important.Nick has been my doctor for almost 10 years and now will be my daughter’s doctor too
Outstanding professionalism and genuinely friendly and caring service.I was so impressed with the level of service I received, I transferred my normal medical needs to this practice from another practice I had been attending for 10 years as a result of my first visit here.
Amazing customer service. Amazing, thoughtful, caring, no bullsh** Doctor who quickly understood my health issues, liaised with my surgeon and was able to treat a delicate and escalating issue with professionalism.
My family has moved to this clinic as our past GP has retired so we were recommended to Newbay and we are more than happy with the staff and doctors.We will highly recommend to others.
I can't speak highly enough of Dr Nick Yang. He is an outstanding medical practitioner. He is not only very knowledgeable but is also very sincere and takes genuine interest in your well-being and overall health.
Have only had great experiences here. Wanted to shout out the nurse who gave my daughter vaccines yesterday. My daughter has a needle phobia and the nurse was so patient, understanding and empathetic. We've had so many bad experiences in the past and this was the complete opposite. Couldn't thank her enough.