Newbay Medical Clinic FAQs

You asked — we answered.

Our Most Frequently Asked Questions

When you’re looking for a medical practice, you want to make sure you select the one that best fits your needs. To save you time, we’ve collected our most frequently asked questions and compiled them here for you to review whenever suits you!

Our Most Frequently Asked Questions

Your Newbay Medical Clinic Questions Answered

We accept all VISA, MasterCard, and Amex cards, and we don’t apply any surcharges to your payments.

We may suggest a care plan when you have a chronic disease as defined by Medicare. This care plan entitles you to five Medicare-rebatable sessions with an allied health provider that provides the services you need, such as a chiropractor, podiatrist, or dietician.

For all medical emergencies, please call 000. Otherwise, please contact The Home Doctor Service on 13SICK (13 7425).
We provide your test results during your follow-up appointment with the doctor who ordered the test. The context of a positive or negative result strongly depends on the thought process and decision making prior to ordering the test, so it’s best to discuss results during an appointment.

We like to keep processes as simple as possible! Fill in this form, and we will forward it to your current medical clinic to request your medical records. This can take several weeks in most cases. If you have an urgent result or correspondence that is required at your next appointment, please contact us, and we will organise for it to be available by your consultation with us.

We believe positivity should always be shared! Please leave us a Google review here:

We believe that any problems are best dealt with by the practice and we would wish to know if you were not satisfied with the service contact our Practice Manager Maxine on 03 9521 5378 or e-mail However if you would like to follow up further, you are welcome to contact the Health Complaints commissioner on 1300 582 113.

If you require further assistance, you may choose to contact the Victorian Health Complaint Commissioner at or the Australian Health Practitioner Regulation Agency (AHPRA) at

Book Your Appointment

We hope we’ve answered your questions and provided you with the reassurance you were looking for from us! At Newbay Medical Clinic, our caring and professional team is dedicated to helping each and every patient receive the quality care they deserve. To book an appointment, contact our friendly and knowledgeable team today.