Our Most Frequently Asked Questions
When you’re looking for a medical practice, you want to make sure you select the one that best fits your needs. To save you time, we’ve collected our most frequently asked questions and compiled them here for you to review whenever suits you!
Your Newbay Medical Clinic Questions Answered
We may suggest a care plan when you have a chronic disease as defined by Medicare. This care plan entitles you to five Medicare-rebatable sessions with an allied health provider that provides the services you need, such as a chiropractor, podiatrist, or dietician.
We like to keep processes as simple as possible! Fill in this form, and we will forward it to your current medical clinic to request your medical records. This can take several weeks in most cases. If you have an urgent result or correspondence that is required at your next appointment, please contact us, and we will organise for it to be available by your consultation with us.
We believe positivity should always be shared! Please leave us a Google review here: https://goo.gl/maps/kgGNQviasHtYBSWK9
We believe that any problems are best dealt with by the practice and we would wish to know if you were not satisfied with the service contact our Practice Manager Maxine on 03 9521 5378 or e-mail pm@newbaymedical.com.au. However if you would like to follow up further, you are welcome to contact the Health Complaints commissioner on 1300 582 113.
If you require further assistance, you may choose to contact the Victorian Health Complaint Commissioner at https://hcc.vic.gov.au/make-complaint or the Australian Health Practitioner Regulation Agency (AHPRA) at www.ahpra.gov.au.
Book Your Appointment
We hope we’ve answered your questions and provided you with the reassurance you were looking for from us! At Newbay Medical Clinic, our caring and professional team is dedicated to helping each and every patient receive the quality care they deserve. To book an appointment, contact our friendly and knowledgeable team today.
