Newbay Medical Clinic Fees

Transparency is key

Fees

We believe in transparency when it comes to what you’ll be paying at our Medical Clinic. Please find our fees listed below.

If you’re looking for more information, please give us a call on 03 9521 5378

Our Most Frequently Asked Questions

Newbay Medical Clinic Fees

UPDATE: 1 November 2023:

We advise that our gap fees Monday- Friday $56

  • a $97.40 fee  for a standard consultation < 20 min ($41.40 rebate from Medicare)
  • a $136.10 fee for a long consultation <40 mins ($80.10 rebate from Medicare)
  • a $174.00 fee for a prolonged consultation 40+ mins ($118.00 rebate from Medicare)

We will continue to bulk bill children under the age of 17 (on weekdays only)

Gap increases apply to weekend consultations of $70.

Please note that Our Gap has not changed since our first gap increase in March 2023 since we have opened, and is in line with ongoing increases in our overheads, including rent, wages, electricity, medical supplies and insurance.

We thank you for your understanding.

The doctors working at Newbay Medical Clinic charge consultation fees as set out below:

STANDARD CONSULTATION FEES MONDAY- FRIDAY

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Consultation TypeLengthUpfront FeeMedicare RebateGAP (Out of pocket cost)
Standard consultation 1-2 issuesLess than 20 minutes$97.40$41.40$56
Long consultation 2-3 issuesUnder 40 minutes$136.10$80.10$56
Prolonged consultation40 minutes or more$173.40$118$56

Note: Gap fees are an additional $14,
on weekends, and we do not offer bulk billing on weekends

STANDARD CONSULTATION FEES MONDAY- FRIDAY

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Standard Consultation 1-2 IssuesLess Than 20 Minutes
Upfront Fee$97.20
Medicare Rebate$41.20
Gap (out Of Pocket Cost)$56
Long Consultation 2-3 IssuesUnder 40 Minutes
Upfront Fee$135.70
Medicare Rebate$79.70
Gap (out Of Pocket Cost)$56
Prolonged Consultation40 Minutes Or More
Upfront Fee$173.40
Medicare Rebate$117.40
Gap (out Of Pocket Cost)$56

Note: Gap fees are an additional $14 on weekends, and we do not offer bulk billing on weekends

STANDARD CONSULTATION FEES ON WEEKEND

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Consultation TypeLengthUpfront FeeMedicare RebateGAP (Out of pocket cost)
Standard consultation 1-2 issuesLess than 20 minutes$111.40$41.40$70
Long consultation 2-3 issuesUnder 40 minutes$150.10$81.10$70
Prolonged consultation40 minutes or more$188$118$70

STANDARD CONSULTATION FEES ON WEEKEND

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Standard Consultation 1-2 IssuesLess Than 20 Minutes
Upfront Fee$111.20
Medicare Rebate$41.20
Gap (out Of Pocket Cost)$70
Long Consultation 2-3 IssuesUnder 40 Minutes
Upfront Fee$149.70
Medicare Rebate$79.70
Gap (out Of Pocket Cost)$70
Prolonged Consultation40 Minutes Or More
Upfront Fee$187.40
Medicare Rebate$117.40
Gap (out Of Pocket Cost)$70

STANDARD CONSULTATION FEES ON PUBLIC HOLIDAYS

Consultation TypeLengthUpfront FeeMedicare RebateGAP (Out of pocket cost)
Standard consultation 1-2 issuesLess than 20 minutes$121.80$51.80$70
Long consultation 2-3 issuesUnder 40 minutes$158.80$88.80$70
Prolonged consultation40 minutes or more$194.50$124.50$70

TELEPHONE AND VIDEO CONSULTATION FEES

Consultation TypeLengthUpfront FeeMedicare RebateGAP (Out of pocket cost)
Telephone Consultation20 minutes$109.75$39.75$70
Video Consultation20 minutes$109.75$39.75$70

STANDARD CONSULTATION FEES ON PUBLIC HOLIDAYS

Standard consultation 1-2 issuesLess than 20 minutes
Upfront Fee$121.80
Medicare Rebate$51.80
Gap (out Of Pocket Cost)$70
Long consultation 2-3 issuesUnder 40 minutes
Upfront Fee$158.80
Medicare Rebate$88.80
Gap (out Of Pocket Cost)$70
Prolonged consultation40 minutes or more
Upfront Fee$194.50
Medicare Rebate$124.50
Gap (out Of Pocket Cost)$70

TELEPHONE AND VIDEO CONSULTATION FEES

Telephone Consultation20 Minutes
Upfront Fee$109.75
Medicare Rebate$39.75
Gap (out Of Pocket Cost)$70
Video Consultation20 Minutes
Upfront Fee$109.75
Medicare Rebate$39.75
Gap (out Of Pocket Cost)$70

FEES FOR MENTAL HEALTH CONSULTATIONS

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Consultation TypeLengthUpfront FeeMedicare RebateGAP (Out of pocket cost)
Preparation for Mental Health care plan20 to 40 minutes$156.20$100.20$56
Preparation for Mental Health care plan (long)Over 40 minutes$203.65$147.65$56
Review of Mental Health Care PlanUnder 20 minutes$134.95$78.95$56
Mental Health Consultation20 to 40 minutes$134.95$78.95$56

FEES FOR MENTAL HEALTH CONSULTATIONS

(INCLUDING TELEPHONE AND VIDEO CONSULTATIONS)

Preparation for Mental Health care plan20 to 40 minutes
Upfront Fee$155.70
Medicare Rebate$99.70
Gap (out Of Pocket Cost)$56
Preparation for Mental Health care plan (long)Over 40 minutes
Upfront Fee$202.90
Medicare Rebate$146.90
Gap (out Of Pocket Cost)$56
Review of Mental Health Care PlanLess than 20 minutes
Upfront Fee$157.60
Medicare Rebate$101.60
Gap (out Of Pocket Cost)$56
Mental Health Consultation20 to 40 minutes
Upfront Fee$134.55
Medicare Rebate$78.55
Gap (out Of Pocket Cost)$56

BULK BILLING

The following patients will be bulk billed (on weekdays only):

  • patients with a DVA gold card;
  • patients who identify as being Aboriginal or Torres Strait Islander;
  • children aged 17 and under
  • existing patients suffering from genuine financial hardship – please enquire before your appointment.

NON ATTENDANCE FEE

You can cancel or reschedule your appointment with at least four hours’ notice

If you fail to attend your appointment without notice, you will be charged a non-attendance fee of  $97.40.

CANCELLATION FEE

Effective November 2nd, 2023, our clinic has updated our cancellation policy and procedure in response to an increasing number of non-attendances. The following changes will be implemented:

  1. A minimum of 4 hours’ notice is required to cancel an appointment.
  2. A cancellation/missed appointment fee equal to the appointment type will be charged if notice not provided. This fee cannot be claimed back on Medicare.

To minimise cancellations and non-attendances, we have taken additional steps to remind patients of their appointments. When an appointment is booked, an email is sent as a reminder. The day before the appointment, a text message is sent, requesting a reply with either ‘Y’ for yes or ‘N’ for no. If no response is received, we follow up with a phone call.

We strive to provide ample opportunity for cancellation and believe that we exceed expectations in this regard. However, due to limited available appointments, it has become necessary to enforce our cancellation policy. This will enable us to deliver the best possible care and service to all of our patients.

Your cooperation and support are greatly appreciated. Thank you.

PAYMENT

All fees must be paid immediately following your consultation.

We prefer payment by EFTPOS, American Express, Visa or Mastercard. We do not impose any surcharges for card payments.

We do not accept cheques.

Book Your Appointment

We hope we’ve answered your questions and provided you with the reassurance you were looking for from us! At Newbay Medical Clinic, our caring and professional team is dedicated to helping each and every patient receive the quality care they deserve. To book an appointment, contact our friendly and knowledgeable team today.